Privacy Policy

Information We Collect

We collect personal information in the following ways:

  • Directly from you when you contact us, fill out a form, or request a quote. This may include your name, email address, phone number, company name, message contents, and any attachments.

  • When creating an account, we may request contact information such as name, company, address, email, and phone number.

We will always clarify the purpose for which your information is being requested at the time of collection.

How We Use Your Information

We use the collected information for purposes including, but not limited to:

  • Operating, managing, and maintaining our website

  • Improving and customizing your user experience

  • Analyzing website performance and usage patterns

  • Communicating with you for customer support, updates, promotions, or other service-related matters

  • Sending marketing emails and SMS (with consent)

  • Detecting and preventing fraudulent activities

Log Files

Like most websites, T2L Transport & Logistics follows a standard practice of using log files. These log entries may include:

  • IP addresses

  • Browser types

  • Internet Service Provider (ISP)

  • Date/time stamps

  • Referring/exit pages

  • Click counts

These data points are not personally identifiable and are used for analytics and site management purposes.

Cookies and Web Beacons

We use cookies to store visitor preferences and track activity on our website. This helps enhance user experience by tailoring content based on browser type and behavior.

To learn more about cookies, visit What Are Cookies.

Google DoubleClick DART Cookie

Google, a third-party vendor on our site, uses DART cookies to serve ads based on your visit to our site and others across the web. You can opt out of DART cookie usage by visiting Google’s Advertising Privacy Policy.

Advertising Partners

Some of our partners may use cookies and web beacons for personalized ads. Each of these partners has their own privacy policy:

Note: T2L Transport & Logistics has no access to or control over cookies used by third-party advertisers.

Third-Party Privacy Policies

Our Privacy Policy does not extend to other advertisers or websites. We encourage you to review the individual privacy policies of third-party services linked through our site.

You may also manage your cookie preferences through your browser settings.

CCPA Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request a summary of the personal data we have collected about you

  • Request deletion of your personal data

  • Opt out of the sale of your personal information

To exercise any of these rights, please contact us. We will respond within one month.

GDPR Data Protection Rights (EU/EEA Residents)

If you are located in the European Economic Area, you have the right to:

  • Access your data

  • Request correction of inaccurate data

  • Request deletion of your data under certain conditions

  • Object to or restrict processing of your data

  • Request data portability

To make a request, contact us and we will respond within one month.

Children’s Privacy

We are committed to protecting children online. T2L Transport & Logistics does not knowingly collect any personal information from children under 13. If you believe your child has provided us with personal data, please contact us immediately so we can remove the information.

SMS Communications Consent and Preferences

We value transparency in how we communicate. To improve service delivery, T2L Transport & Logistics may use SMS to send:

  • Booking confirmations

  • Service updates

  • Promotional offers (with your consent)

Obtaining Consent
We collect SMS consent when you fill out forms or request services through our website.

Managing Preferences
You can adjust your preferences or unsubscribe from marketing messages at any time by:

  • Replying “STOP” to any SMS

  • Contacting our customer service team

Note: You may still receive essential updates related to your shipment even if you opt out of promotional texts.

Your Privacy Matters
We never sell or share your mobile number with third parties for marketing purposes. All SMS communications are handled in compliance with applicable laws.

Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions or would like to exercise your data protection rights, please contact us at:

info@t2ltransport.com

(987) 654-3210