FAQs

Frequently Asked Questions

Car Shipping FAQs

Read on for commonly asked questions from our customers

How far in advance should I book my car shipment?

We recommend booking at least 1–2 weeks in advance to secure the best rates and carrier availability. However, we also offer expedited shipping if you need faster service.

What documents are required to ship my car?

Typically, no documentation is required for domestic shipments unless requested by the carrier. However, it's best to have your ID and vehicle registration handy.

Do I need to be present when the car is picked up or delivered?

Yes, either you or a designated representative must be present to sign off on the inspection report during pickup and delivery.

Can I ship a car that isn’t running?

Yes, we can ship inoperable vehicles, but special equipment may be required, which can slightly increase the cost.

Factors That Affect Your Quote

What determines the cost of shipping a vehicle?

Several factors influence the price, including distance, vehicle size and condition, type of transport (open or enclosed), pickup and delivery locations, and market demand.

Are quotes fixed or can they change?

While we provide accurate estimates, quotes can vary due to last-minute changes in fuel prices, demand, or carrier availability.

Is enclosed transport more expensive than open transport?

Yes, enclosed transport offers extra protection and is typically 30–40% more expensive than open transport.

Do seasonal changes affect pricing?

Yes. Peak seasons like summer and winter holidays often come with higher prices due to increased demand.

Things to Know During and After the Car Shipping Process

How do I track my vehicle during transport?

Our team provides real-time updates and location tracking through email, phone, or a dedicated customer portal for full transparency.

What should I do if my car is damaged during shipping?

Although rare, if damage occurs, note it on the Bill of Lading at delivery and contact us immediately to initiate the insurance claim process.

Can I leave personal items in my vehicle during shipping?

Some carriers allow up to 100 lbs of personal items, but it’s best to confirm with your shipping coordinator beforehand.

How long does car shipping usually take?

Delivery times vary by distance. On average, coast-to-coast shipping takes 7–10 days, while shorter routes may take 2–5 days.